Effective Date: 2025 May 1
Last Updated: 2025 May 1

SOO TV (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile application, or any other online services (collectively, the “Platform”) operated by SOO TV.

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Comments or content you submit
• Subscription preferences (e.g., newsletters)

Any other information you choose to provide via contact forms or surveys

b. Automatically Collected Information

When you use our Platform, we may automatically collect certain data, such as:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent on the site
• Referring URL (i.e., the site you came from)
• Location information (if permitted by your device/browser)

c. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

• Personalize your experience
• Analyze usage patterns
• Deliver relevant advertising

You may disable cookies through your browser settings, but this may affect functionality.

2. How We Use Your Information

We may use your information for the following purposes:

• To deliver and improve our services
• To personalize content and user experience
• To respond to your inquiries and feedback
• To send newsletters, promotions, and other communications (only if you opt-in)
• To analyze traffic and usage trends
• To detect and prevent fraud or illegal activity
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

a. With Third-Party Service Providers

We may share information with trusted service providers who assist us in operating the Platform, such as:

• Web hosting companies
• Email marketing services
• Analytics providers (e.g., Google Analytics)
• Payment processors (if applicable)

These providers are required to protect your information and may not use it for any other purpose.

b. With Advertising Partners

We may share anonymous or aggregated information with advertising networks (e.g., Google AdSense, Facebook Ads) to display relevant ads.

c. For Legal Reasons

We may disclose your information if required to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent fraud or abuse of our Platform

4. Your Choices

a. Opt-Out of Communications

You can unsubscribe from newsletters or marketing emails by clicking the “unsubscribe” link in any of our messages.

b. Managing Cookies

Most browsers allow you to control cookies through settings. Visit aboutcookies.org for detailed guidance.

c. Do Not Track

Our Platform currently does not respond to Do Not Track (DNT) signals.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no system is completely secure. We encourage you to take precautions to protect your information.

6. Data Retention

We retain your information only for as long as necessary for the purposes stated in this policy, or as required by law.

7. Children’s Privacy

SOO TV does not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us immediately.

8. Third-Party Links

Our Platform may include links to other websites or services. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the Platform or sending an email if you’ve provided one.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

SOO TV Privacy Office
Email: sootv95@gmail.com
Phone: +254710101511
Website: www.sootv.co.ke